Home
Groups
Pages
See More
Groups Pages Events Blogs Offers Jobs Courses Forums Movies Games
Sign In Sign Up
Day Mode

Privacy

Terms Privacy Cookies Policy

SupfricaVillage Privacy Policy

Last Updated: June 28, 2025

This Privacy Policy describes how Techfrica LLC ("Techfrica," "we," "our," or "us"), including our social networking and messaging platform SupfricaVillage, collects, uses, shares, and protects your personal information. It is designed to comply with applicable privacy standards under United States law (Massachusetts), the California Consumer Privacy Act (CCPA), Sierra Leonean data protection best practices, and international privacy principles including the General Data Protection Regulation (GDPR) for global users.

1. Scope and Purpose

This Privacy Policy applies when you:

By using our services, you agree to this Privacy Policy.

2. Information We Collect

A. Information You Provide to Us

  • Name, email address, phone number, profile name, profile picture

  • Account credentials (username and password)

  • Contacts (with your permission, to help you connect with other users)

  • Payment details (if you use any paid features, processed through third-party providers)

B. Automatically Collected Data

  • Device and connection details (IP address, device model, operating system, mobile network)

  • Usage statistics, crash logs, interaction data

  • Approximate geolocation (based on IP address)

C. Application-Specific Information

  • Messages & Calls: metadata about your communications (who you contact and when), not message content (messages and calls are end-to-end encrypted)

  • App usage patterns and activity on SupfricaVillage (posts, comments, likes, shares, group memberships)

  • Content you submit, including text, photos, videos, and comments

D. AI Interaction Data

  • Inputs and outputs processed through AI tools used within SupfricaVillage

  • We do not use your data for AI training without your explicit consent

E. Children’s Data

SupfricaVillage is not intended for children under 13. We do not knowingly collect data from users under 13. If we learn such data has been collected, we will delete it immediately.

3. How We Use Your Information

We process personal data for the following purposes:

  • To create and manage user accounts

  • To provide, personalize, and improve our services

  • To verify your identity and prevent spam or abuse

  • To manage payments and transactions

  • To deliver marketing, news, and service updates

  • To detect fraud and ensure platform security

  • To enable communication and community interactions

  • To comply with legal obligations

With consent, we may also deliver personalized content and advertising.

4. Legal Bases for Processing

Where applicable under international law (for example GDPR), we rely on:

  • Your consent

  • Contractual necessity (e.g., service delivery)

  • Legal obligations

  • Legitimate interests, including platform integrity and analytics

  • Vital interests, in emergency situations

5. Information Sharing

Your personal data may be shared with:

  • Affiliates and subsidiaries under common control with Techfrica LLC

  • Business partners involved in co-branded content or service delivery

  • Service providers (payment gateways, hosting providers, analytics, customer support)

  • AI technology partners for processing AI tool interactions

  • Advertising partners (with user consent)

  • Legal or governmental authorities where required by law

  • Other users, if you post content in public areas such as villages, groups, or forums

  • In the event of a business transfer (merger, acquisition)

We do not sell your personal data.

6. Public Content Visibility and Deletion

User-generated content, such as posts, comments, photos, or videos, may be publicly visible on SupfricaVillage and searchable by others. You can delete your content at any time through your account settings. Deleted data may remain in backups for a limited time before permanent deletion.

7. Cookies & Tracking Technologies

We use cookies and similar technologies (pixels, beacons) to:

  • Authenticate user sessions

  • Track preferences and improve user experience

  • Analyze site usage and trends

  • Deliver personalized advertising (with consent)

You can change cookie preferences at any time using our cookie consent banner or through your browser settings. More details are provided in our Cookie Policy.

8. Artificial Intelligence (AI) Tools

SupfricaVillage uses AI features to enhance community experience. These tools may analyze user inputs to provide recommendations, content moderation, or summaries. Data shared with these AI tools is encrypted and only used for functional purposes. We do not train third-party AI models on your data without explicit permission. You must not input sensitive, illegal, or confidential information into these AI tools.

9. Data Retention

We retain personal information:

  • As long as necessary to fulfill the purposes described above

  • While your account remains active

  • As required by legal, compliance, or tax requirements

Undelivered messages are retained for up to 30 days, and log data up to 90 days. Once data is no longer needed, it will be securely deleted or anonymized.

10. Security Measures

We implement:

  • Role-based access controls

  • Encryption of data in transit and at rest

  • Monitoring, auditing, and alerts for suspicious activities

  • Routine vulnerability scans and security testing

While no system can be 100% secure, we regularly review and improve our security practices.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your data

  • Correct or update inaccurate data

  • Delete your account or specific personal data

  • Restrict or object to certain processing

  • Receive a copy of your data in portable format

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority in your region

You can make a request by emailing: privacy@supfrica.com.

12. U.S. State Privacy Laws

Residents of California, Virginia, Colorado, and other states with privacy laws may also have:

  • The right to know categories of data collected

  • The right to opt out of targeted advertising

  • The right to request correction or deletion of personal data

  • The right to designate an authorized agent for data requests

We do not sell personal data for monetary gain.

13. Do-Not-Track (DNT) Signals

We do not currently respond to DNT browser signals. If standards evolve, we will update this policy accordingly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date. For major changes, we will notify users via email or in-app messages.

15. Contact Us

For questions or to exercise your privacy rights, please contact:

Data Protection Officer
Techfrica LLC
33 Dover Street, Suite 301
Brockton, Massachusetts 02301, USA
Email: privacy@supfrica.com
Phone: +1-774-810-0973

Or at our regional office:
9 Ogoo Lane 2
Brookfields, Freetown, Sierra Leone
Phone: +232-79-589-210

This policy reflects Techfrica LLC’s commitment to data protection, user transparency, and international best practices for privacy.